Privacy Policy

1. Introduction 

Evolve Wheels & Tires ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at evolvewheels.ca, contact us, or sign up for our SMS communications. 

By using our services or providing your contact information, you consent to the practices described in this policy. 

2. Information We Collect 

We may collect the following types of personal information: 

• Contact information: name, phone number, and email address 

• Vehicle information you provide when requesting services or quotes 

• SMS opt-in consent and communication preferences 

• Website usage data (through cookies and analytics tools) 

• Appointment and service history 

3. How We Use Your Information 

We use the information we collect to: 

• Provide, operate, and improve our products and services 

• Send you SMS messages you have opted into, including promotions, offers, new arrivals, and updates about Evolve Wheels & Tires 

• Respond to your inquiries and customer service requests 

• Send appointment reminders and service notifications 

• Comply with legal obligations 

4. SMS Communications 

By opting into our SMS program, you agree to receive marketing text messages from Evolve Wheels & Tires. Message frequency may vary. Standard message and data rates may apply. 

To opt out at any time, reply STOP to any SMS message. To get help, reply HELP. Your mobile information will not be sold or shared with third parties for promotional or marketing purposes. 

5. How We Share Your Information 

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances: 

• With service providers who assist us in operating our business (e.g., SMS platform providers such as Brevo), under strict confidentiality agreements 

• When required by law or to respond to legal processes 

• To protect the rights, property, or safety of Evolve Wheels & Tires, our customers, or others 

6. Data Retention 

We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. You may request deletion of your data at any time by contacting us. 

7. Your Rights (PIPEDA) 

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to: 

• Access the personal information we hold about you 

• Request correction of inaccurate or incomplete information 

• Withdraw consent for certain uses of your information 

• Request deletion of your personal information 

To exercise any of these rights, please contact us at info@evolvewheels.ca or (780) 469-5122. 

8. Cookies & Website Analytics 

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences. 

9. Security 

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure. 

10. Changes to This Policy 

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised effective date. Continued use of our services after changes are posted constitutes acceptance of the updated policy. 

11. Contact Us 

If you have questions or concerns about this Privacy Policy, please contact: 

Evolve Wheels & Tires 

16142 114 Ave NW, Edmonton, AB T5M 2Z5 

Phone: (780) 469-5122 

Email: info@evolvewheels.ca 

Website: evolvewheels.ca